Agile Agile

Hearing Aid ERP & CRM Solution

We work on queries by clients with a team of developers to make their web page run smoothly and hassle free.

About Our Client

Our client is a well-known hearing aid manufacturer in TamilNadu - Sounds Good Hearing Care with 7 exclusive branches throughout the state. They have nearly 65 employees across 7 branches that include the best-trained audiologist, technologically superior apparatus, a serene ambience, and sensitive staff. They offer a wide range of hearing aids such as programmable, wireless, digital, smart, and invisible with cutting-edge technologies. Their services start from consultation and audiological assessments to ear impressions.

Client Requirements

The client desired to implement a fully responsive software system to track their overall business models and workflows; to make the process even easier. Since they are offering hearing aids to their customers, they need to record all the details from customer entry, testing, trial sessions, sales, and even follow-ups. Other than this, they record and track the stocks, accounts of profit and loss, balance sheets, and much more.

Agile

As they want all the things to come under one roof, they should select the best technology guru, who is ready to implement all their needs and systems. iSQUARE Business Solution Private Limited has extensive expertise in working with building customized software solutions, we took up this project.

Technologies We Used

  • Angular
  • MySQL
  • Node Js

Project Highlights

  • Centralized cloud-based solution
  • Multiple tab option
  • Multiple user support
  • Customer Relationship Management
  • Home Visit tracking
  • Service On Appointment tracking
  • Testing and trial operations
  • Integration of stocks with barcode
  • Sales follow-up record
  • Accounts tracking

Our Approach

iSQUARE has a dedicated team of Business Analysts, UI/UX Designers, Project Managers, Technical Architects, Front-End Developers, Back-End Developers, Testers, and DevOps to work on this Project.

After a detailed meeting with our client, we finalized the requirements for the end project and moved further to the planning and implementation stage.

Our UI/UX designer completes the design screen once the project flow has been approved. In the meantime, the technical architect prepared the project setup.

After that, the dev-ops team deploys the code to the server after testing it. After successful implementation, the project team hands it over to the support team. The support team handled all other clarifications.

Final Result

We successfully finished the project and met all the client's requirements. This new platform is the most efficient for Sounds Good with the best user experience, branch integrations, scalability, data maintenance, and ease of use.

The final project is completed under a centralized cloud-based system that helps in preventing data loss, reduces manpower, and 0% paperwork. This project is a holistic solution for Sounds Good and it is being introduced for the first time in the global market.

We built this solution with the four primary components based on Sales/Purchase/Walk-in Operations, CRM, Service Tracking, and Accounts. Also, it has some cool integrations, like SMS monitoring and sales, service, and other follow-ups.

The customer's journey is kept track of every step in the follow-up, from the moment they enter the store until they buy the hearing aid. In order to ensure client satisfaction, the follow-up feature integrates alerts for the 1st month, 6th month, 1st year, and 2nd year after the customer purchases the project.

Additionally, we have separate tabs to evaluate HV (home visit) and SOA (service on appointment) to ensure the appointment report of a customer visit.

To manage the branch models and processes of the whole sounds good business, they require everything to be under one roof. This includes their profit and loss calculations, balance sheet reports, and trial balances.

Client Impact

With the final project, the client’s business got 3X times better than before. The new Hearing Aid Followup CRM system helped the client to completely ditch paperwork. They integrated all the branch details into one place and prevented data loss with the help of the cloud. The productivity of their employees increased due to the follow-up feature and also reduced the manpower in their company.

Both the client and the iSQUARE team are totally satisfied with the final project. Do you want to scale your business performance and revenue with the help of a customized software solution like this? Dedicate this task to iSQUARE and relax.

Other Case Study

 banner

1

Garment Manufacturing Software - Multi-branch Integration

Our client is one of the biggest shirts manufacturers in South India - Hyatt Clothing Co. They are based in Madurai, Tamil Nadu and run 300+ members...

VIEW MORE
 banner

1

Saving Watched Hours of Youtube & Vimeo Videos for Felidaie the Learning Platform

We need to display progress reports of the watched videos based on Hours

VIEW MORE
 banner

1

Generating News Feed content with Popular posts for My Brandz

Displaying the feed post based on Popularity post, it should display the details as well as performance should not be affected.

VIEW MORE
 banner

1

Dynamic 2D HTML Maps - Smart Beach

Smart beach the existing Ionic application needed a UI to view all beach maps in real-time with seat availability. Beach managers will design ...

VIEW MORE
 banner

1

Real-Time Chat server with Payment gateway for Space 3

Client needed real-time chat screen with notifications as well as a payment tracking screen on a single UI, without being be messed up ...

VIEW MORE
 banner

1

Hearing Aid ERP & CRM Solution

Need team-wise follow-up customers, their own clients.

VIEW MORE

Get In Touch

Thank you for getting in touch! We appreciate you contacting us iSquarebs

Error- Sorry there was an error sending your form.
...
hire an expert ?
isquare logo
PDF Download
Follow us on: Facebook Twitter LinkedIn Instagram
upwork
whatsapp