Online customer reviews are a good source of social proof for a business as it directly impacts sales.
The faster you respond to the customers’ review, the more satisfied customers feel like you have at least read it and believe you value input from them.
Gain a high level of customer engagement by actively monitoring and responding to reviews. This encourages the other leads more interested to convert as customers.
Manage your online reputation by ensuring consistent and on time responses to customer reviews across various platforms.
When your business is faced with a negative review, set an alert to ensure you address it carefully.
AI review analyzing comes with sentiment analysis process that helps you to gain a deeper understanding of customer emotions and opinions.
Get detailed information on customer reviews based on their demographics and behavior patterns. It helps to build a personalized marketing strategy
Make sure you have responded to all reviews by integrating all review platforms in one dashoard.
Integrating Zomato, Swiggy, Google review, and other apps’ review data to Airtable.
Airtable will collect the review and AI will generate an automated response based on the review.
Conducting thorough testing to ensure the accuracy of data collection, sentiment analysis, and response generation.
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